Sales Support

We are recruiting for a Sales Support position to join our Order Execution team within our Sales, Energy department. The Sales Support role will be based in our head office in Brierley Hill and will focus on efficient and qualitative management of order administration and order flow to customers.

Your main responsibilities will be

  • Plan and perform your job based on the company’s sales Strategy, processes and in accordance with Van Leeuwen values.
  • Support the sales organisation with specific focus on specialised order handling
  • Processing of sales orders, prioritising where necessary to ensure delivery schedules are met
  • Liaise with the commercial team to understand and action client requirements and commitments
  • Liaise with the operations team to ensure order details and client expectations are aligned
  • Be part of the ‘post order’ support team with a focus on customer service and satisfaction
  • Responsible for internal and client post order paperwork and documentation
  • Ensure quality and efficient order entry for projects and orders that deviate from the standard
  • Administer and maintain delivery schedules
  • Promote good cooperation between the departments to create greater customer value and profitability
  • Undertake initiatives to encourage continual improvement in processes and development of tasks
  • Supporting Commercial Team as required
  • Filing and general administration.

Experience required

  • Previous experience in a commercial environment.
  • Knowledge of SAP ERP systems will be an added advantage.
  • Good level of competency in all MS Office applications.
  • Experience of working in the steel stockholding industry would be advantageous.
  • Drive and enthusiasm with a will to learn and progress.
  • High social competence.
  • Fluent in English – speech and writing.

What we can offer you

  • Competitive Salary
  • Benefits Package including Pension and Healthcare
  • 25 Days Annual Leave + Bank Holidays
  • Hybrid Working
  • 37.5 Hours, Mon-Fri
  • Permanent Role

Application procedure

Get in contact

Do you want more information? Please contact us.

Hannah Heads

+44 (7741) 800819